Customer FAQs for Bot
Frequently asked questions for customers to view via website or Bot.
There are three main aspects of our camps that set us above other providers: We run our camps from some of the leading independent schools across the UK, ...
Mon, 11 Nov, 2024 at 9:54 AM
If you are going to be late dropping off or the sign-in desk has closed when you arrive, please contact the Camp Manager (the number will be visible upon ar...
Thu, 29 Oct, 2026 at 2:22 PM
At Ultimate Activity Camps, we do everything possible to minimise bumps and scrapes, but we do always have fully trained pediatric first aiders on Camp shou...
Thu, 14 Dec, 2023 at 12:00 PM
We understand that sending your child to Camp can seem like a daunting prospect, but we employ staff who are experienced at welcoming newcomers to Camp. ...
Thu, 29 Oct, 2026 at 2:19 PM
If your child is ill before Camp, please do not bring them to Camp until they are well and have been symptom-free for at least 48 hours. If you have ta...
Thu, 14 Dec, 2023 at 12:00 PM
If the location has swimming facilities available, we aim to run swimming sessions for each age group at least twice per week*. Sometimes this will be more,...
Tue, 12 Nov, 2019 at 10:48 AM
Due to late bookings, weather conditions and changing numbers of children on camp, timetables are confirmed every Friday for the following week; please note...
Thu, 14 Dec, 2023 at 12:01 PM
No - children do not have to swim at all, should they or their parents not wish them to. However, we do encourage it, as non-swimmers/beginners also enj...
Thu, 29 Oct, 2026 at 2:16 PM
We understand the importance of a successful introduction to camp and that's why we ensure that our youngest children on camp get the best possible care...
Tue, 12 Nov, 2019 at 10:41 AM
If you think you may have left an item at camp, please contact us as soon as possible (help@ultimateactivity.co.uk or 0330 111 7077) so that we can try and ...
Thu, 14 Dec, 2023 at 12:02 PM