Customer FAQs for Bot
Frequently asked questions for customers to view via website or Bot.
Unfortunately, discounts cannot be applied online. Please place your booking by calling our Customer Support Team on 0330 111 7077 and we will apply your di...
Thu, 14 Dec, 2023 at 12:26 PM
Our standard prices start from £62/day or £285/week*. Please visit our prices page to check current promotions. *Prices may vary at some locations.
Thu, 29 Oct, 2026 at 12:33 PM
Of course! We take bookings by the day or by the week.
Thu, 14 Dec, 2023 at 12:27 PM
If you have not already purchased an Extended Day Pass, it is possible to add this on to your booking so that your child can stay until 18:00. Please contac...
Thu, 14 Dec, 2023 at 12:27 PM
We are sorry to hear that you have been unable to book online. This may be because we have limited spaces available – please call our friendly Customer Supp...
Thu, 14 Dec, 2023 at 12:27 PM
Please contact our Customer Support Team on 0330 111 7077 or via help@ultimateactivity.co.uk to discuss availability.
Thu, 14 Dec, 2023 at 12:27 PM
Please contact our Customer Support Team on 0330 111 7077 or via help@ultimateactivity.co.uk to make any changes – it is very important that all of our info...
Thu, 14 Dec, 2023 at 12:28 PM
Please let our Customer Support Team know as soon as possible on 0330 111 7077 so that we can notify camp staff and, if applicable, add an Extended Day Pass...
Thu, 29 Oct, 2026 at 12:29 PM
We do not offer a sibling discount, however when no other promotions are active, we usually run a multi-saver offer, which can be used for multiple children...
Thu, 14 Dec, 2023 at 12:28 PM
We can often change the location of bookings, but it might depend on availability if we have already grouped the children. Please call our Customer Support ...
Thu, 14 Dec, 2023 at 12:28 PM