Customer FAQs for Bot
Frequently asked questions for customers to view via website or Bot.
Please use your booking ID (UAC-XXXXXX-XXX) as the reference for your payment.
Tue, 12 Nov, 2019 at 3:02 PM
We are sorry to hear that you have been unable to book online. This may be because we have limited spaces available – please call our friendly Customer Supp...
Tue, 12 Nov, 2019 at 3:02 PM
We are sorry to hear that! Please let us know your booking ID either by contacting our Customer Support Team on 0330 111 7077 or emailing help@ultimateactiv...
Tue, 12 Nov, 2019 at 3:32 PM
Of course, our P number for Edenred is P20798101.
Tue, 12 Nov, 2019 at 3:03 PM
We are sorry to hear that there is a problem with your payment. Please call our friendly Customer Support Team on 0330 111 7077 so that we can assist you.
Mon, 18 Nov, 2019 at 3:47 PM
To redeem your credit please give us a call on 0330 111 7077 or email us at help@ultimateactivity.co.uk and we can allocate your credit to your next booking...
Tue, 16 Jan, 2024 at 11:01 AM
Due to the nature of bookings which are continually processed online and via phone. Unfortunately, we do not have the facility in place to offer a waiting l...
Tue, 16 Jan, 2024 at 11:02 AM
Our Ultimate Cookery course is a hands-on 4-day course which will see children spend half a day each day preparing and cooking exciting and contemporary rec...
Thu, 28 Nov, 2024 at 9:45 AM
Our Ultimate Performance course is a 4-day theatrical childcare experience, that inspires the next generation of young performers. With the support of our q...
Thu, 28 Nov, 2024 at 9:45 AM
While we are able to run camps at some locations for children from the age of 4 years, at some locations, we are only able to accept children who have alrea...
Thu, 5 Dec, 2024 at 11:41 AM