Customer FAQs for Bot
Frequently asked questions for customers to view via website or Bot.
If you think you have been charged twice or more than you should have been. Please let us know your booking ID either by contacting our Customer Support Tea...
Wed, 5 Nov, 2025 at 2:37 PM
Of course, our P number for Edenred is P20798101.
Tue, 12 Nov, 2019 at 3:03 PM
If you are having issues with making a payment to us, pease call our friendly Customer Support Team on 0330 111 7077 so that we can assist you.
Wed, 5 Nov, 2025 at 2:34 PM
To redeem your credit please give us a call on 0330 111 7077 or email us at help@ultimateactivity.co.uk and we can allocate your credit to your next booking...
Tue, 16 Jan, 2024 at 11:01 AM
Due to the nature of bookings which are continually processed online and via phone. Unfortunately, we do not have the facility in place to offer a waiting l...
Tue, 16 Jan, 2024 at 11:02 AM
Our Ultimate Cookery course is a hands-on 4-day course which will see children spend half a day each day preparing and cooking exciting and contemporary rec...
Thu, 28 Nov, 2024 at 9:45 AM
Our Ultimate Performance course is a 4-day theatrical childcare experience, that inspires the next generation of young performers. With the support of our q...
Thu, 28 Nov, 2024 at 9:45 AM
While we are able to run camps at some locations for children from the age of 4 years, at some locations, we are only able to accept children who have alrea...
Wed, 5 Nov, 2025 at 2:31 PM