Customer FAQs for Bot
Frequently asked questions for customers to view via website or Bot.
We understand the importance of a successful introduction to camp and that's why we ensure that our youngest children on camp get the best possible care...
Tue, 12 Nov, 2019 at 10:41 AM
If you think you may have left an item at camp, please contact us as soon as possible (help@ultimateactivity.co.uk or 0330 111 7077) so that we can try and ...
Thu, 14 Dec, 2023 at 12:02 PM
Any form of bullying or poor behaviour is something that is taken very seriously on camp, in accordance with our behaviour policy. At the beginning of ...
Fri, 26 Jan, 2024 at 10:09 AM
Yes - but we can only arrange this when camp is running. The visit normally lasts 20 minutes, and consists of a tour of the camp as well as some time t...
Wed, 26 Mar, 2025 at 2:28 PM
If your child or yourself was disappointed with any aspect of camp, it is really important to let us know as soon as possible. This can be done by calling u...
Thu, 14 Dec, 2023 at 12:03 PM
Occasionally, we will have to cancel camps at certain locations. This can be for various reasons, included but not limited to: There hasn't been ...
Thu, 14 Dec, 2023 at 12:03 PM
On occasion, Ultimate Activity Camps may employ the services of a suitable and DBS cleared photographer to take pictures on camp for marketing purposes. ...
Mon, 15 Jan, 2024 at 4:10 PM
From time to time the pool may be out of use, and this is usually a school's decision (not Ultimate Activity Camps). We will do our best to communicate ...
Thu, 14 Dec, 2023 at 12:05 PM
We are always keen to bring in new, passionate and enthusiastic members of staff who love working with children. We suggest you contact our recruitment...
Thu, 14 Dec, 2023 at 12:08 PM
As each school offers slightly different facilities and available spaces, please make sure you check each location page for specific information on which...
Thu, 14 Dec, 2023 at 12:09 PM