Customer FAQs for Bot
Frequently asked questions for customers to view via website or Bot.
During the summer, at a selection of Ultimate Activity locations, there is the option for international students coming to the UK with their parents to join...
Mon, 15 Jan, 2024 at 4:24 PM
Adventurers aged 7-14 will be fully-immersed in the natural environment, trying brilliant outdoor activities and games, and making new friends. Children...
Wed, 19 Feb, 2025 at 3:12 PM
As an Ofsted-regulated childcare provider, school and doctor details must be listed on our paperwork. We appreciate your cooperation on this.
Thu, 14 Dec, 2023 at 12:16 PM
If you are disappointed with an aspect of camp or you have feedback about your camp experience, it is really important to let us know as soon as possible. T...
Thu, 14 Dec, 2023 at 12:16 PM
Yes, we do offer discounts for employees of certain companies, including the NHS and nearby academic institutions. Please contact us on 0330 111 7077 or ema...
Thu, 14 Dec, 2023 at 12:17 PM
Children should come to camp dressed for an active day. We recommend comfortable, sporty clothes (i.e. tracksuit bottoms and trainers) and a sweatshirt/jack...
Thu, 14 Dec, 2023 at 12:20 PM
No, we only offer full day bookings. However, if you need to drop your child off late or collect them early, we can be flexible with this. Please just let t...
Thu, 14 Dec, 2023 at 12:20 PM
Dates for Easter and Summer are released in December of the previous year. Please keep an eye on our website and sign up to our mailing list to be notified ...
Thu, 14 Dec, 2023 at 12:20 PM
Ultimate Activity Camps runs from a variety of locations. Please visit our Location Page and enter your postcode underneath the map to find your nearest site.
Thu, 14 Dec, 2023 at 12:20 PM
We are sorry we haven’t been able to answer your call yet – our phone lines are very busy during camp season, particularly between 8 and 10am. Please contin...
Thu, 11 Jan, 2024 at 12:15 PM