Customer FAQs for Bot
Frequently asked questions for customers to view via website or Bot.
- If booking online: at the payment page, choose your provider from the drop-down menu, input the amount, and apply the payment to your booking using the bu...
Tue, 5 Nov, 2024 at 10:53 AM
Bookings must be paid for at time of booking - this can be done by credit or debit card, childcare vouchers or any combination of these. Childcare vouch...
Thu, 14 Dec, 2023 at 11:45 AM
You will receive a confirmation email once your booking has been placed (either online or over the phone). In the email, you will find your booking ID/refer...
Mon, 11 Nov, 2024 at 10:55 AM
Ultimate Activity Camps accepts payment by credit card (we do not accept American Express), debit card, and childcare vouchers - or a mix of these. A b...
Mon, 11 Nov, 2024 at 9:28 AM
We know that illness and injury can be common for children, so we offer our (optional) Ultimate Protection Plan. With the Ultimate Protection Plan, if y...
Wed, 19 Feb, 2025 at 3:05 PM
Our standard hours allow you to drop off between 08:30 and 09:30, and collect between 16:30 and 17:15. If you have purchased our Extended Day Pass (£9/d...
Wed, 19 Feb, 2025 at 3:06 PM
Ultimate Activity Camps - During Sessions Juniors (4-5 years) - 1:8 Green (6-7 years) - 1:14 Blue (8-9 years) - 1:16 Red (10+) - 1:16 Ultimate Su...
Tue, 9 Jan, 2024 at 2:07 PM
No - administration fees and postage charges do not count as 'childcare', therefore they must be paid with card.
Thu, 14 Dec, 2023 at 11:47 AM
All children on Camp are divided into groups of children of a similar age to ensure they get the appropriate level of instruction and care, and that they ca...
Tue, 9 Jan, 2024 at 2:10 PM
Children should come to camp ready for an active day. We recommend comfortable, sporty clothes (i.e. tracksuit bottoms and trainers). Sweatshirt/jacket for ...
Thu, 14 Dec, 2023 at 11:43 AM