Customer FAQs for Bot
Frequently asked questions for customers to view via website or Bot.
							 - If booking online: at the payment page, choose your provider from the drop-down menu, input the amount, and apply the payment to your booking using the bu...
						  
						
						Tue, 5 Nov, 2024 at 10:53 AM
					
							 Bookings must be paid for at time of booking - this can be done by credit or debit card, childcare vouchers or any combination of these.     Childcare vouch...
						  
						
						Thu, 14 Dec, 2023 at 11:45 AM
					
							 You will receive a confirmation email once your booking has been placed (either online or over the phone). In the email, you will find your booking ID/refer...
						  
						
						Mon, 11 Nov, 2024 at 10:55 AM
					
							 Ultimate Activity Camps accepts payment by credit card (we do not accept American Express), debit card, and childcare vouchers - or a mix of these.      A b...
						  
						
						Mon, 11 Nov, 2024 at  9:28 AM
					
							 We know that illness and injury can be common for children, so we offer our (optional) Ultimate Protection Plan.     With the Ultimate Protection Plan, if y...
						  
						
						Wed, 19 Feb, 2025 at  3:05 PM
					
							 Our standard hours allow you to drop off between 08:30 and 09:30, and collect between 16:30 and 17:15.     If you have purchased our Extended Day Pass (£9/d...
						  
						
						Wed, 19 Feb, 2025 at  3:06 PM
					
							 Ultimate Activity Camps - During Sessions     Juniors (4-5 years) - 1:8  Green (6-7 years) - 1:14  Blue (8-9 years) - 1:16  Red (10+) - 1:16     Ultimate Su...
						  
						
						Tue, 9 Jan, 2024 at  2:07 PM
					
							 No - administration fees and postage charges do not count as 'childcare', therefore they must be paid with card.       
						  
						
						Thu, 14 Dec, 2023 at 11:47 AM
					
							 All children on Camp are divided into groups of children of a similar age to ensure they get the appropriate level of instruction and care, and that they ca...
						  
						
						Tue, 9 Jan, 2024 at  2:10 PM
					
							 Children should come to camp ready for an active day. We recommend comfortable, sporty clothes (i.e. tracksuit bottoms and trainers). Sweatshirt/jacket for ...
						  
						
						Thu, 14 Dec, 2023 at 11:43 AM