We know plans can change, so you can amend booking dates for FREE up to 14 days before the day you are due to come to camp, as long as it’s within the current season and there’s availability.
Changes made with fewer than 14 days notice will incur a £10 administration fee (this cannot be paid with childcare vouchers). If you have booked a full week at our weekly rate, we can only move the booking as a full week, unless you are happy to pay the difference in price to split the week into 5 individual days.
Dates can be changed in your online account or by calling our Customer Support Team on 0330 111 7077.
Cancelling dates with at least 14 days notice will result in a refund of 65% of the total monies paid for those dates. If the cancellation is within 14 days of the first date of the booking, unfortunately we are unable to refund any monies.
You can read our full terms and conditions here.